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Privacy Policy

Last Updated: November 11, 2025

Zigzax Fashion Agency (“Zigzax”, “we”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website https://zigzax.agency or use our services.

1. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, company name.

  • Order Details: Product details, shipping address.

  • Technical Information: IP address, browser type, device data, cookies.

  • Marketing Preferences: Newsletter subscriptions, interactions with ads.

2. How We Use Your Data

We use your data to:

  • Process and deliver orders,

  • Provide customer support,

  • Improve our website and services,

  • Send marketing messages (only with your consent),

  • Fulfill legal obligations.

3. Sharing Your Data

We may share your information with:

  • Shipping providers (e.g., UPS, FedEx, GLS),

  • Web services (e.g., WooCommerce, Mailchimp),

  • Legal authorities if required.

4. International Data Transfers

We may store or process your personal data in countries outside your own, including Turkey. If you are in the European Union, we make sure your data is protected and handled according to GDPR rules.

5. Cookies

We use cookies to enhance your browsing experience. You can control cookie settings in your browser.

6. Data Retention

We keep your data only as long as necessary for the purpose it was collected or as required by law.

7. Your Rights

If you are in the EU or Türkiye, you can:

  • Ask what data we hold about you,

  • Request corrections or deletion,

  • Object to data use,

  • Ask to receive your data in a portable format.

To exercise these rights, contact us at info@zigzax.agency.

8. Data Security

We use appropriate measures to protect your personal data from unauthorized access or misuse.

9. Third-Party Links

Our website may include links to other websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy. Changes will be posted on this page with the updated date.